Ember Journey · Vertical SaaS for SEND & AP

The vertical SaaS platform for activity-led SEND and Alternative Provision pathways

Ember Journey helps schools, AP providers, therapists and specialist activity providers plan safe sessions, evidence participation, track real-world readiness and share progress with the people supporting each learner.

Built around confidence, communication, regulation, self-advocacy and participation, Ember Journey is designed for settings where progress is not always captured by attendance or academic data alone.

Ember Journey shown on a laptop and mobile phone, displaying learner pathway overview, session planner, participation notes, outcome domains, learner voice, AI draft report card, safeguarding status and a progress summary.
  • Designed for SEND and AP pathways
  • AI-assisted, human-approved
  • Tracks participation, not just attendance
  • Built around learner voice and safeguarding
  • Early partner enquiries now open
The challenge

Activity-led provision needs better evidence

In SEND and Alternative Provision settings, meaningful progress often appears in small real-world steps. A learner arrives with less support, joins a group, asks for help, handles a transition, uses a break strategy, contributes to a shared task or returns after a difficult moment.

These moments matter. But they are often difficult to capture, evidence, report and share consistently.

Attendance does not show participation

A learner may attend a session but only observe, or they may participate meaningfully with support. Standard registers rarely capture this distinction.

Progress is often hidden in staff notes

Confidence, communication, regulation and self-advocacy are often recorded inconsistently or lost in unstructured notes.

Off-site provision needs stronger workflows

Referrals, consent, suitability, support needs, safeguarding, session planning and review evidence need to be managed clearly.

Professionals are time-poor

Facilitators, SENCOs, therapists and AP teams need tools that reduce admin while improving the quality of evidence and reporting.

How it works

One pathway system from referral to review

Ember Journey brings the full activity-led SEND/AP journey into one connected workflow.

Most systems show whether a learner attended. Ember Journey helps show whether they are becoming more able to participate.

The Ember Journey
Referral
Suitability
Consent
Support Plan
Session Delivery
Learner Voice
Outcomes
Report
Review
Next Step

Instead of disconnected forms, spreadsheets, notes and reports, Ember Journey creates one structured record of the learner's pathway, the support used, the progress observed and the next steps agreed.

Who it helps

Built for the people delivering and supporting SEND/AP pathways

Alternative Provision Providers

Manage referrals, session evidence, learner progress, professional reports and commissioner-ready impact summaries.

SEND Schools and SENCOs

View structured evidence of participation, confidence, communication, regulation and readiness for next steps.

Therapists and Specialist Practitioners

Collaborate around support strategies, preparation, communication needs and progress without replacing professional judgement.

Activity-Led SEND Providers

Turn inclusive clubs, D&D sessions, tabletop activities, creative making, social groups and confidence programmes into structured provision with evidence.

Parents and Carers

Receive clear, permission-aware summaries showing what went well, what support helped and what can be practised next.

Young People and Young Adults

Use Ember Companion to understand what is happening, ask for support, choose goals, reflect on sessions and see their own progress.

Commissioners and LA-Linked Services

Access anonymised or permissioned impact evidence across pathways, cohorts and provision models.

Youth Organisations & Charities

Run inclusive sessions with structured planning, participation evidence and shareable progress summaries.

Features

Product modules planned for Ember Journey

A connected set of modules covering the full pathway from referral through to review and next steps.

Referral and Suitability

Designed to help providers understand whether a pathway is appropriate and what support is needed before sessions begin.

  • Referral intake
  • Learner context
  • Support needs
  • Consent status
  • Risk and suitability flags
  • Information gaps
  • Suitability decision record

Pathway Builder

Build structured pathways instead of isolated sessions.

  • 4-week confidence pathway
  • D&D social confidence pathway
  • School re-engagement pathway
  • Young adult independence pathway
  • Work-readiness pathway
  • Custom outcome domains
  • Review points

Session Delivery

Capture what happened, how the learner participated and what support made a difference.

  • Session planner
  • Attendance
  • Participation level
  • Support used
  • Facilitator notes
  • Activity templates
  • Sensory and transition planning

Ember Companion

A young-person-facing companion experience that helps learners prepare, communicate, reflect and own their progress.

  • My Next Session
  • What to Expect
  • Support Buttons
  • My Goals
  • My Wins
  • My Reflection
  • Share Settings

Outcomes and Evidence

Evidence the small but important steps that standard systems often miss.

  • Confidence
  • Communication
  • Social participation
  • Regulation and recovery
  • Resilience
  • Self-advocacy
  • Independence
  • Real-world readiness

Reports and Reviews

Turn structured observations into clear, professional reports.

  • Parent/carer summaries
  • School/AP reports
  • 4-week pathway reports
  • Progress snapshots
  • Outcome heatmaps
  • Next-step recommendations
  • Commissioner impact views
AI agents

AI-assisted, human-approved

Ember Journey uses AI to reduce professional admin, improve evidence consistency and personalise preparation. AI helps draft, organise, adapt and suggest. Professionals remain responsible for decisions, safeguarding, review and support.

Session Note Agent

Turns quick facilitator notes into structured observations for review and approval.

Report Builder Agent

Drafts parent, school, AP and commissioner summaries from approved evidence.

Preparation Pack Agent

Creates age-appropriate “what to expect” guides, social stories and easy-read session plans from approved session information.

Outcome Mapping Agent

Suggests which outcome domains a session observation may evidence, such as confidence, communication or self-advocacy.

Referral Completeness Agent

Flags missing referral, consent, support or emergency contact information before a pathway starts.

Communication Agent

Drafts parent, school and professional updates for staff approval.

Important: AI in Ember Journey does not diagnose, make safeguarding decisions, replace professional judgement or provide unsupervised therapy-style advice to young people.
Learner voice

Designed to support young people, not just record them

Most systems collect information about the learner. Ember Journey is designed to also support the learner directly through Ember Companion — helping young people know what is happening, ask for support, choose goals, see wins, reflect and decide what to share.

The learner owns their voice. Trusted adults receive the information they need to support safely and effectively.

My Next Session

Know what is happening before arriving — venue, people, activity and timings.

Support Buttons

Quietly communicate the need for a break, help or a change of pace.

My Goals

Choose small, achievable goals to work towards over a pathway.

My Wins

See the things that went well and the steps that have grown over time.

My Reflection

Reflect on what felt good, what was difficult and what would help next time.

Share Settings

Decide what is shared with parents, school, facilitators or therapists.

The Manor Pilot

Being shaped through real-world activity-led provision

Ember Journey features are tested through The Manor Inclusive Skills and Play Hub, a real-world activity-led setting supporting young people and young adults through structured sessions such as Dungeons & Dragons, Quest Club, tabletop games, STEM, Creator pathways, social participation sessions and confidence-building activities.

Pilot aims

What the pilot helps us learn

  • Test learner-facing preparation and support tools
  • Capture participation and progress evidence
  • Reduce facilitator admin
  • Generate useful parent/professional summaries
  • Validate outcome domains
  • Identify which pathways have the strongest value
  • Prepare the product for wider AP/SEND provider use
Safeguarding & ethics

Built around safeguarding, privacy and professional judgement

Ember Journey is designed to support responsible adults and professionals, not replace them. Future development will be guided by safeguarding principles, consent controls, privacy-by-design, role-based access and clear human approval before AI-generated content is saved or shared.

Human approval before AI outputs are saved or shared

AI drafts, summaries and suggestions are reviewed and approved by responsible adults before being stored or sent.

High privacy defaults for young people

Learner information is private by default with clear, explicit sharing controls.

Role-based access

Parents, professionals, facilitators and commissioners see only what is appropriate to their role.

Separate safeguarding visibility controls

Safeguarding-related information has its own restricted visibility and audit trail.

Learner voice with clear share settings

Young people decide what is shared from their reflections, goals and wins.

No diagnosis or automated safeguarding decisions

Ember Journey does not diagnose, treat or make safeguarding decisions automatically.

Product status

Now entering early validation

Ember Journey is currently being shaped as a vertical SaaS product for activity-led SEND and Alternative Provision pathways. We are looking to speak with schools, AP providers, therapists, charities, commissioners and parent/carer groups who want to help shape the product.

Suitable early partners may want to
  • Review the feature roadmap
  • Test a pathway pilot
  • Validate outcome domains
  • Give feedback on AI-assisted reporting
  • Explore The Manor pilot model
  • Join an early access group
Enquire

Request a demo conversation or early partner discussion

Tell us a little about your organisation and what you would like to explore. We will get back to you to arrange a conversation.

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FAQ

Frequently Asked Questions

Help shape the vertical SaaS platform for SEND and AP pathways

If your organisation supports young people who need structured, SEND-friendly or Alternative Provision pathways, we would welcome a conversation.